EPISODE 16: How to Set and Manage Client Expectations as a Consultant—with Stefanie Lindeman
In this Craft of Consulting podcast episode, guest Stefanie Lindeman and I discuss how to set and manage client expectations. Stefanie is an independent consultant who helps organizations secure the grant funding they need to strengthen, sustain, and grow their services. We discuss how to make sure that you and your client have the same expectations before, during, and after a project.
Stefanie Lindeman, owner of SL Grant Development, and host Deb Zahn share their expertise and insights for effectively managing client expectations and avoiding awkward client conversations due to misunderstandings. In this podcast, we talk about:
Why expectations matter for a client engagement and the consequences of not doing it well
Common challenges and solutions for setting and managing client expectations about the scope, timeframe, and budget
How to establish boundaries and communication standards before the project starts
Managing expectations to support your life balance
How to handle unexpected changes during a project
Ways to set expectations after an engagement to build your business
More about Stefanie:
In this Craft of Consulting podcast episode, I interview Sapna Malhotra.
Listening Time: 43min.