top of page


Listening Time:

39 min

Episode 153: How to Get, Keep, and Delight Clients—with Josh Rubin

Becoming successful as a consultant is easier if you can get solid advice from someone who has traveled the same path and found success.

On this week's episode of the Craft of Consulting Podcast, I interview one of my favorite people and wildly successful consultant Josh Rubin, Principal at Health Management Associates. I present him with a series of what-would-you-do scenarios about building a consulting practice. In his answers, he shares his wisdom for getting and keeping clients so you serve them well and do the work you love.


Josh Rubin

Pink Shirt.jpg

Episode Details

Josh knows more than a thing or two about getting consulting business and delighting his clients. In this episode, we talk about:

  • Starting consulting with no clients

  • Leveraging initial clients to help you get other clients

  • Making sure clients never feel like they are being gouged

  • Orienting yourself relative to your clients

  • Navigating initial client conversations

  • Knowing what to do when prospective clients aren’t clear about what they want

  • Understanding that you aren’t selling an hour of your time

  • Avoiding what gives consultants a bad name

  • Giving prospective clients a proposal as an act of generosity

  • Admitting what you know and don’t know

  • Creating a magnetic reputation

  • Embracing what matzah ball soup and bagels are and are not

For more information about Josh:


bottom of page