EPISODE 26: A Client’s Perspective on What Makes Consultants Excellent-with Kate Breslin
In this Craft of Consulting podcast episode, I interview Kate Breslin. Kate is the President and CEO at Schuyler Center for Analysis and Advocacy, a public policy and advocacy organization in New York. She is a client who hires many consultants. She shares her honest perspective on what makes consultants great and what makes her want to hire them over and over again. She also gives advice on what never to do if you want to build a great reputation in your market.
Kate Breslin offers a client’s perspective on how to be a successful consultant who knows how best to approach a client about getting business and who gets repeat business. In this episode, we talk about:
Why she hires consultants
What she appreciates most that consultants do
The power of combining passion with concrete tools
How to approach a client about getting business
Ways manage having to be flexible when consulting
Key communication tactics to keep your client in the know and able to hear honest feedback
Why overpromising and underdelivering can hurt your business
More about Kate:
More about the Schuyler Center for Analysis and Advocacy:
In this Craft of Consulting podcast I feature Dana Rosenstreich (Episode 4), Kenya Rutland (Episode 10), Meggan Schilkie (Episode 11), and Libby Post (Episode 18).
Listening Time: 19 min.