Episode 130: Using Improv to Get Client Results—with Shannon Hughes
Getting your clients the results they want doesn't have to be boring—and, in fact, shouldn't be!
In this week's episode of the Craft of Consulting Podcast, I interview experiential facilitator and engagement strategies expert, Shannon Hughes of Enlivened Studios. She shares how she uses improv techniques to engage clients, enliven their connections, and put results in their reach.
Shannon Hughes uses experiential facilitation techniques to get her clients results while having fun. In this episode, we talk about:
Understanding that leadership, employee growth, retention, and innovation all need to come from a human place
Using experiential facilitation techniques sales kickoff
Starting with creating connection early
Using improv techniques such as “yes, and” to build toward progress
Translating the techniques to virtual settings
Using the ALIVENESS scaffolding
Getting clients to pay for these techniques
For more information about Shannon Hughes:
For Shannon’s Tips and Tricks to Enliven up Your Virtual Gatherings: