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Listening Time:

36 min

Episode 82: Upping Your Facilitation Game—with Leanne Hughes

In this Craft of Consulting podcast episode, I interview Leanne Hughes, the Obi-Wan Kenobi of facilitation. She helps consultants, trainers, and facilitators create the most profitable learning experiences. She also helps companies create unpredictable experiences and employee "evangelists" to overcome resistance to internal change.

In this podcast, Leanne goes deep into the art and science of one of the most important consulting skills: facilitation. She shares why facilitation matters for consultants as well as facilitation strategies and tactics that will help you serve your clients better.


Leanne Hughes

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Episode Details

Leanne shares her secrets to mastering facilitation and ensuring your clients get the best outcomes and the best experiences. In this podcast, we talk about:

  • Knowing what excellent facilitators do (and don’t do)

  • Encouraging leaders to take a facilitative approach

  • Asking new or prospective clients the right questions to determine what you do as a facilitator

  • Understanding how best to sequence engagements toward defined outcomes

  • Satisfying rational and experiential objectives

  • Getting clients to shift out of default mode and willing to embrace new ways of doing things

  • Casting a vision to clearly identify what clients truly want

  • Doing deliberate pre-work to ensure success

  • Understanding how to get changes to stick

  • Helping other facilitators get better results and sharing our secret sauces

More about Leanne:

Leanne’s Facebook group, The Flipchart:

First Time Facilitator podcast:

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