Episode 239: Documenting As a Path to Freedom—with Whitney Tatum
Getting how you do things out of your head and into documents can give you more freedom, reduce risks, and increase your revenue.
In this Craft of Consulting Podcast episode, I interview Whitney Tatum of MOXIE Entrepreneurial Support Services who helps small businesses and organizations create policies, process, and procedures and use them to get out of the weeds of their business and focus on generating revenue.
In this episode, we talk about:
Being the Chief Everything Officer in our business
Experiencing the difficulty of transferring knowledge when it's just in your head
Freeing yourself from things in your business you don't want to do or don't have time to do
Defining what policies, processes, and procedures are
Protecting your standards and quality
Developing policies, processes, and procedures, including through using technology
Putting the right amount of structure in place without getting too corporate
For more information about Whitney Tatum: