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Listening Time:

39 min

Episode 239: Documenting As a Path to Freedom—with Whitney Tatum

Getting how you do things out of your head and into documents can give you more freedom, reduce risks, and increase your revenue.

In this Craft of Consulting Podcast episode, I interview Whitney Tatum of MOXIE Entrepreneurial Support Services who helps small businesses and organizations create policies, process, and procedures and use them to get out of the weeds of their business and focus on generating revenue.


Whitney Tatum

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Episode Details

In this episode, we talk about:

  • Being the Chief Everything Officer in our business

  • Experiencing the difficulty of transferring knowledge when it's just in your head

  • Freeing yourself from things in your business you don't want to do or don't have time to do

  • Defining what policies, processes, and procedures are

  • Protecting your standards and quality

  • Mitigating risks

  • Developing policies, processes, and procedures, including through using technology

  • Putting the right amount of structure in place without getting too corporate

For more information about Whitney Tatum:


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